Campus Notices

IT Services announcements

RESOLVED: answers.uchicago.edu knowledgebase unavailable

June 19, 2014

June 19, 2014 - As of 1:00 a.m. on June 19, 2014 the answers.uchicago.edu knowledgebase has been restored to normal operation. Recap of event: At approximately 8:20 a.m. on June 18, 2014, the answers.uchicago.edu knowledgebase became unavailable due to a network problem at the off-campus provider which hosts the service for us. ITS engaged with the provider and answers.uchicago.edu was partially restored by 10:30 a.m. on June 18, 2014, but content was read-only while full recovery was in progress. As of 1:00 a.m. on June 19, 2014 full service was restored and content was once again able to be edited.

answers.uchicago.edu knowledgebase unavailable

June 18, 2014

June 18, 2014 - At approximately 8:20 a.m., the answers.uchicago.edu knowledgebase became unavailable due to a network problem at the off-campus provider which hosts the service for us. ITS is engaged with the provider and updates will be provided as they are available.

RESOLVED: Network issues affecting campus

May 16, 2014

May 16, 2014 - As of 5:45pm all services have been restored. Recap of event: At approximately 2:45pm this afternoon we experienced a networking outage at one of our data centers. Some of the services which may have been affected include email services, HR systems (including payroll), authentication services, secure wireless, instant messaging, Chalk, my.uchicago.edu and web sites hosted at the university. Most services were restored shortly before 4:00pm, with wireless restored at 4:30pm and VPN restored at 5:00pm. Employee self service (ESS), delphi budget reporting and business objects reporting were restored at 5:45pm.

UPDATE: Network issues affecting campus

May 16, 2014

May 16, 2014 - The University is currently experiencing an outage at one of our data centers. Some of the services which continue to be affected include employee self service (ESS), delphi budget reporting and business objects reporting. IT Services is working to resolve the problem and bring these systems back online. Recap of event: At approximately 2:45pm this afternoon we experienced a networking outage at one of our data centers. Some of the services which may have been affected include email services, HR systems (including payroll), authentication services, secure wireless, instant messaging, Chalk, my.uchicago.edu and web sites hosted at the university. Most services were restored shortly before 4:00pm, with wireless restored at 4:30pm and VPN restored at 5:00pm.

Network issues affecting campus

May 16, 2014

May 16, 2014 - The University is currently experiencing an outage at one of our data centers. Some of the services which continue to be affected include the wireless networks, business objects reporting and VPN. IT Services is working to resolve the problem and bring these systems back online. Recap of event: At approximately 3:00 p.m. this afternoon we experienced a networking outage at one of our data centers. Some of the services which may have been affected include email services, HR systems (including payroll), authentication services, secure wireless, instant messaging, Chalk, my.uchicago.edu and web sites hosted at the university. Most services were restored shortly before 4:00 p.m.

RESOLVED: Issues with Secure Wireless Service

May 14, 2014

May 14, 2014 - As of 2:45 p.m. the secure wireless networks - uchicago-secure and eduroam are once again fully operational. Recap of event: At approximately 1:40 pm this afternoon ITS began receiving reports of problems connecting to the secure wireless networks - uchicago-secure and eduroam across campus.  ITS Network Engineers discovered a component of the secure wireless network was not properly handling authentication, preventing new connections to either network. Individuals who were already connected were not affected. ITS was able to restore service by switching to a backup server, allowing authentication to resume. ITS Network Engineers will be working with the vendor to identify a fix and prevent this from recurring.

Issues with Secure Wireless Service

May 14, 2014

May 14, 2014 - At approximately 1:40 pm this afternoon ITS began receiving reports of problems connecting to the secure wireless networks - uchicago-secure and eduroam across campus. ITS is currently working to resolve the issue.

RESOLVED: Hinds Data Center Power Outage

May 12, 2014

May 12, 2014 - As of 11:45 a.m., the Hinds Data Center is back on-line and fully operational. Recap of event: At approximately 3 a.m. this morning, a power issue in the Hinds Data Center led to a failure with network equipment in the area, resulting in wired and wireless network being down in Hinds and the Center for Integrative Science. Wired and wireless connectivity was restored shortly before 8 a.m., however the Hinds Data Center remained off-line while full power, lighting and cooling was restored. All services were fully restored by 11:45 a.m.

UPDATE: Hinds Data Center Power Outage

May 12, 2014

May 12, 2014 - As of 8 a.m., network service - wired, wireless and voice - has been restored to Hinds and the Center for Integrative Science. We continue to work on restoring service to the Hinds Data Center. Recap of event: At approximately 3 a.m. this morning, a power issue in the Hinds Data Center led to a failure with network equipment in the area, resulting in wired and wireless network as well as voice being down in Hinds and the Center for Integrative Science. ITS engineers and Facilities Services are on site to verify equipment status and restore service.

UPDATE: Hinds Data Center Power Outage

May 12, 2014

May 12, 2014 - As of 8 a.m., network service - wired, wireless and voice - has been restored to Hinds and the Center for Integrative Science. We continue to work on restoring service to the Hinds Data Center. Recap of event: At approximately 3 a.m. this morning, a power issue in the Hinds Data Center led to a failure with network equipment in the area, resulting in wired and wireless network as well as voice being down in Hinds and the Center for Integrative Science. ITS engineers and Facilities Services are on site to verify equipment status and restore service.

Facilities Services announcements

5225 S. Cottage Grove Avenue

July 01, 2014

Construction activity will begin on Monday, July 7 to extend the fiber infrastructure to the new Facilities Services building. The work involves installation of conduit from the construction site at East 52nd Street and South Cottage Grove Avenue to East 55th Street and South Ingleside Avenue.

58th and Ellis-pedestrian crossing

July 01, 2014

Construction crews will be on site beginning at 6 a.m. on Monday, July 7 to make corrections to elevations and to improve drainage to a section of pavement in the 58th Street and Ellis Avenue pedestrian crossing. This work will be noisy and dusty.

Update: Ellis Avenue Resurfacing

June 30, 2014

The asphalt restoration/repaving along a portion of Ellis Avenue between 56th and 57th Streets is scheduled to start at 7 a.m. on Tuesday, July 1, and complete by 4 p.m., weather permitting.

Ellis Parking Structure

June 10, 2014

Construction activities will begin on Tuesday, June 17 to improve the Ellis parking garage and renovate interior office space. The projects are schedule to be completed by September.

Campus North Residence Hall and Dining Commons

June 10, 2014

Construction begins on Monday, June 16 for the 800-bed residence hall and dining commons. The building is scheduled to complete before the start of autumn quarter 2016.

Pick Hall Exterior Repairs

June 09, 2014

Roof and façade repairs will begin at 8 a.m. on Monday, June 16 at Pick Hall and continue through Friday, September 19.

Conduit repairs in main quadrangle

May 16, 2014

Required conduit repairs will result in construction activity near Walker Hall and Rosenwald Hall between Tuesday, May 20 and Thursday, May 22.

Enhancements to 58th Street between University and Woodlawn avenues

April 30, 2014

Planned improvements to 58th Street require crews to narrow the intersection of Woodlawn Avenue and 58th Street to one lane now through Sunday, May 4. In addition, a portion of the sidewalk along south University Avenue is closed intermittently now through Wednesday, May 14.

Utility repairs along University Avenue

April 25, 2014

Required utility line repairs along University Avenue will result in construction activity near Eckhart Hall between Monday, April 28 and Friday, May 9.

Enhancements to South University Avenue between 57th and 59th streets

April 16, 2014

Improvements will be made this month to enhance pedestrian access to the main quadrangles from 58th Street. The intersection of east 58th Street and University Avenue will be closed to vehicle traffic between Monday, April 21, through Monday, April 28, to accommodate the work.