Campus Notices

IT Services announcements

RESOLVED: Tank, Webshare, Business Objects, Website Disruption

February 18, 2015

Feb. 18, 2015 - As of 11:30 p.m., Tank, Webshare, Business Objects, and all websites are back up and running. Tank performance may be occasionally slow until disabled hardware can be fully repaired. Recap of event: At approximately 3:15 p.m., a storage device failure disrupted a number of ITS services, including Tank fileshares; Webshare; and several campus websites (including news.uchicago.edu, cnet.uchicago.edu, and others). Additionally, Business Objects reporting service was disrupted due to dependency on Tank. ITS engineers and the vendor were able to restore service by 11:30 p.m.

UPDATE 4: Tank, Webshare, Business Objects, Website Disruption

February 18, 2015

Feb. 18, 2015 - As of 11 p.m., are still experiencing an outage for a number of ITS services, including Tank fileshares; Webshare; Business Objects reporting; and several campus websites (including news.uchicago.edu, cnet.uchicago.edu, and others). ITS engineers are working with the vendor to resolve the problem, but at this point, we do not have an ETA for when service will be restored. Recap of event: At approximately 3:15 p.m., a storage device failure disrupted a number of ITS services, including Tank fileshares; Webshare; and several campus websites (including news.uchicago.edu, cnet.uchicago.edu, and others). Additionally, Business Objects reporting service is disrupted due to dependency on Tank. ITS engineers are working with the vendor to resolve the problem.

UPDATE 3: Tank, Webshare, Business Objects, Website Disruption

February 18, 2015

Feb. 18, 2015 - As of 9 p.m., are still experiencing an outage for a number of ITS services, including Tank fileshares; Webshare; Business Objects reporting; and several campus websites (including news.uchicago.edu, cnet.uchicago.edu, and others). ITS engineers are working with the vendor to resolve the problem, but at this point, we do not have an ETA for when service will be restored. Recap of event: At approximately 3:15 p.m., a storage device failure disrupted a number of ITS services, including Tank fileshares; Webshare; and several campus websites (including news.uchicago.edu, cnet.uchicago.edu, and others). Additionally, Business Objects reporting service is disrupted due to dependency on Tank. ITS engineers are working with the vendor to resolve the problem.

UPDATE 2: Tank, Webshare, Business Objects, Website Disruption

February 18, 2015

Feb. 18, 2015 - As of 7 p.m., are still experiencing an outage for a number of ITS services, including Tank fileshares; Webshare; Business Objects reporting; and several campus websites (including news.uchicago.edu, cnet.uchicago.edu, and others). ITS engineers are working with the vendor to resolve the problem, but at this point, we do not have an ETA for when service will be restored. Recap of event: At approximately 3:15 p.m., a storage device failure disrupted a number of ITS services, including Tank fileshares; Webshare; and several campus websites (including news.uchicago.edu, cnet.uchicago.edu, and others). Additionally, Business Objects reporting service is disrupted due to dependency on Tank. ITS engineers are working with the vendor to resolve the problem.

UPDATE: Tank, Webshare, Business Objects, Website Disruption

February 18, 2015

Feb. 18, 2015 - As of 5 p.m., are still experiencing an outage for a number of ITS services, including Tank fileshares; Webshare; Business Objects reporting; and several campus websites (including news.uchicago.edu, cnet.uchicago.edu, and others). ITS engineers are working with the vendor to resolve the problem, but at this point, we do not have an ETA for when service will be restored. Recap of event: At approximately 3:15 p.m., a storage device failure disrupted a number of ITS services, including Tank fileshares; Webshare; and several campus websites (including news.uchicago.edu, cnet.uchicago.edu, and others). Additionally, Business Objects reporting service is disrupted due to dependency on Tank. ITS engineers are working with the vendor to resolve the problem.

Tank, Webshare, Business Objects, Website Disruption

February 18, 2015

Feb. 18, 2015 - At approximately 3:15 p.m., a storage device failure disrupted a number of ITS services, including Tank fileshares; Webshare; and several campus websites (including news.uchicago.edu, cnet.uchicago.edu, and others). Additionally, Business Objects reporting service is disrupted due to dependency on Tank. ITS engineers are working with the vendor to resolve the problem.

RESOLVED: Network Connectivity Issues

February 12, 2015

Feb. 12, 2015 - As of 1 p.m., campus network service is restored. Email to mailing lists was delayed during the outage and is currently being delivered. Recap of event: At approximately 9:45 a.m., an equipment failure began causing network connectivity issues on the southeast side of campus. Buildings in that location had problems connecting to some services as well as general connectivity problems. Additionally, email to mailing lists was delayed, and VPN service was unavailable during the outage. ITS engineers are continuing to monitor the situation to make sure service remains stable.

Networking Connectivity Issues

February 12, 2015

Feb. 12, 2015 - We are currently experiencing networking issues on campus due to failed equipment. People may have issues reaching some services, and buildings on the south side of campus may have general connectivity issues. ITS engineers are working to restore service.

RESOLVED: Gargoyle/Student Systems Emergency Maintenance

January 27, 2015

Jan. 27, 2014 - As of 12 noon, Gargoyle, facultyaccess, staffaccess, Enrollment Manager, and classes.uchicago.edu are all now operating normally. Recap of event: Overnight processing errors on the night of Jan. 26-27 caused data between Gargoyle and other applications to get out of sync. As a result, Gargoyle and related applications were brought down for emergency maintenance at 8 a.m. Jan. 27 to re-run the overnight processing. All applications were restored to normal service by 12 noon.

UPDATE: Gargoyle/Student Systems Emergency Maintenance

January 27, 2015

Jan. 27, 2015 - As of 11:30 a.m., Gargoyle, the primary student system, is undergoing emergency maintenance to correct a process failure which occurred last night. As a result, facultyaccess, staffaccess, Enrollment Manager, and classes.uchicago.edu are not available. Full service is expected to resume by 12:15 p.m.

Facilities Services announcements

Ryerson Waterproofing Repairs

October 22, 2014

Crews will execute repairs at the Ryerson Hall loading dock beginning at 7 a.m. Wednesday, Oct. 22. The work is scheduled to be complete by Wednesday, Oct. 29, weather permitting.

Harper Memorial Library - Interior Renovation

September 29, 2014

Beginning today, Sept. 29, interior renovations to improve classrooms, restroom and lecture halls will begin at the western portion of the Harper Memorial Library first floor.

Wall extension near Crerar Quadrangle

September 24, 2014

Pedestrian access through the loading dock area between Hinds Geophysics and the Bookstore will be permanently closed on Monday, Sept. 29. Crews will extend a wall in the Crerar Quadrangle to separate pedestrians from loading docks for safety reasons.

Rockefeller Chapel Water Main Repairs

September 22, 2014

Beginning Monday, Sept. 29, work to repair a water main at Rockefeller Chapel will commence. Work is scheduled for completion by Saturday, Oct. 4.

Rockefeller Chapel Water Main Repairs

September 09, 2014

Beginning Tuesday, Sept. 16, work to repair a water main at Rockefeller Chapel will commence. Work is scheduled for completion by Saturday, Sept. 20, 2014.

Repaving of Rockefeller Chapel Driveway

August 19, 2014

Beginning Thursday, Aug. 21, work to repave the Rockefeller Chapel driveway will commence. Work is scheduled for completion by Wednesday, Aug. 27, weather permitting.

Temporary closure of Ellis Avenue

August 07, 2014

A portion of Ellis Avenue will be closed between 56th and 57th streets from 11 a.m. to approximately 3 p.m. on Monday, Aug. 11 while the crane at the William Eckhardt Research Center jobsite is removed.

5225 S. Cottage Grove Avenue

July 01, 2014

Construction activity will begin on Monday, July 7 to extend the fiber infrastructure to the new Facilities Services building. The work involves installation of conduit from the construction site at East 52nd Street and South Cottage Grove Avenue to East 55th Street and South Ingleside Avenue.

58th and Ellis-pedestrian crossing

July 01, 2014

Construction crews will be on site beginning at 6 a.m. on Monday, July 7 to make corrections to elevations and to improve drainage to a section of pavement in the 58th Street and Ellis Avenue pedestrian crossing. This work will be noisy and dusty.

Update: Ellis Avenue Resurfacing

June 30, 2014

The asphalt restoration/repaving along a portion of Ellis Avenue between 56th and 57th Streets is scheduled to start at 7 a.m. on Tuesday, July 1, and complete by 4 p.m., weather permitting.