IT Services announcements
RESOLVED: Incoming Calls to Campus Not Going Through
As of 10:30 a.m. phone service is working normally. Recap of event: At approximately 3 a.m. this morning, a regional AT&T issue blocked incoming calls to campus phones and outgoing calls to toll-free numbers. Calls to the main Medical Center number were not affected. The issue was resolved by 10:10 a.m.
UPDATE 2: Incoming Calls to Campus Not Going Through
Update: As of 9:30 a.m. AT&T still has no ETA for restoring service. We have also become aware that E-phones (the blue light phones scattered around Hyde Park) are also not working. Recap of event: Since some point before 5:30 a.m. this morning, a regional AT&T issue has been blocking incoming calls to campus phones -- attempts to call campus phone numbers will get fast busy signals. This also affects E-phones (blue light phones) around Hyde Park and outgoing calls to toll-free numbers. Other outgoing calls and cell phone service are not affected. We have notified the Medical Center of the issue, and IT Services engineers are working with AT&T to identify and resolve the problem.
UPDATE: Incoming Calls to Campus Not Going Through
UPDATE: As of 8:30 a.m., we have been informed that there is a regional outage for VoIP services which is preventing incoming calls to campus phones. Outgoing calls to toll-free numbers are affected, but other outgoing calls and calls between campus phones are not affected. Cell phones are also working normally. Recap of event: Since some point before 5:30 a.m. this morning, a regional AT&T issue has been blocking incoming calls to campus phones -- attempts to call campus phone numbers will get fast busy signals. Outgoing calls to toll-free numbers are also blocked but other outgoing calls and cell phone service are not affected. We have notified the Medical Center of the issue, and IT Services engineers are working with AT&T to identify and resolve the problem.
Incoming Calls to Campus Not Going Through
Aug. 30, 2014 - As of 7:30 a.m. incoming calls to campus phones are getting a fast busy signal. Outgoing calls do not appear to be affected at this time. We have notified the Medical Center of the issue, and IT Services engineers are working with AT&T to identify and resolve the problem.
RESOLVED: Network and data center power issue
Aug. 14, 2014 - As of 10:00 pm, all services and network connectivity have been restored. Chalk is online and functioning normally, but without full redundancy. IT Services is working to restore this backup system.
UPDATE 6: Network and data center power issue
The mainframe (FAS and HR systems) is up and applications are being tested. Production jobs that rely on the mainframe are currently running. The data center core switch reboot resolved most connectivity by 8:45 p.m, but revealed additional issues. IT Services technicians are continuing to investigate and restore services.
UPDATE 5: Network and data center power issue
Network connectivity issues are still affecting campus. Services including Chalk are affected. IT Services will reboot a switch in the 1155 Data Center at 8:30 this evening to address the issue. We will post an update when service is fully restored.
UPDATE 4: Network and data center power issue
Most services have been restored, but we are continuing to experience issues with the mainframe and network connectivity.
UPDATE 3: Network and data center power issue
The mainframe remains down (FAS and HR Systems). The vendor has been engaged to assist with recovery of these services. The intermittent network connectivity issues have been partially resolved, but some issues remain within the 1155 E. 60th Street Data Center as well as with off-campus connectivity. We continue to investigate and seek resolution.
UPDATE 2: Network and data center power issue
We continue to experience intermittent network connectivity issues, which may also be impacting other services as restoration of full service continues. The mainframe remains down (FAS and HR Systems), however progress is being made toward restoration. Chalk has been restored to service as of about 3 p.m. Power is fully restored.
Facilities Services announcements
Repaving of Rockefeller Chapel Driveway
Beginning Thursday, Aug. 21, work to repave the Rockefeller Chapel driveway will commence. Work is scheduled for completion by Wednesday, Aug. 27, weather permitting.
Temporary closure of Ellis Avenue
A portion of Ellis Avenue will be closed between 56th and 57th streets from 11 a.m. to approximately 3 p.m. on Monday, Aug. 11 while the crane at the William Eckhardt Research Center jobsite is removed.
5225 S. Cottage Grove Avenue
Construction activity will begin on Monday, July 7 to extend the fiber infrastructure to the new Facilities Services building. The work involves installation of conduit from the construction site at East 52nd Street and South Cottage Grove Avenue to East 55th Street and South Ingleside Avenue.
58th and Ellis-pedestrian crossing
Construction crews will be on site beginning at 6 a.m. on Monday, July 7 to make corrections to elevations and to improve drainage to a section of pavement in the 58th Street and Ellis Avenue pedestrian crossing. This work will be noisy and dusty.
Update: Ellis Avenue Resurfacing
The asphalt restoration/repaving along a portion of Ellis Avenue between 56th and 57th Streets is scheduled to start at 7 a.m. on Tuesday, July 1, and complete by 4 p.m., weather permitting.
Ellis Parking Structure
Construction activities will begin on Tuesday, June 17 to improve the Ellis parking garage and renovate interior office space. The projects are schedule to be completed by September.
Campus North Residence Hall and Dining Commons
Construction begins on Monday, June 16 for the 800-bed residence hall and dining commons. The building is scheduled to complete before the start of autumn quarter 2016.
Pick Hall Exterior Repairs
Roof and façade repairs will begin at 8 a.m. on Monday, June 16 at Pick Hall and continue through Friday, September 19.
Conduit repairs in main quadrangle
Required conduit repairs will result in construction activity near Walker Hall and Rosenwald Hall between Tuesday, May 20 and Thursday, May 22.
Enhancements to 58th Street between University and Woodlawn avenues
Planned improvements to 58th Street require crews to narrow the intersection of Woodlawn Avenue and 58th Street to one lane now through Sunday, May 4. In addition, a portion of the sidewalk along south University Avenue is closed intermittently now through Wednesday, May 14.